Don’t Let Brownouts Make You Blue

You’re the general manager of a beautiful Caribbean resort, and you’re facing a brownout. Again.

That means your non-essential systems are shutting down so the limited power you are getting can feed critical systems. If the supply is inconsistent, your compressors are also shutting off, so your refrigerators and freezers are down. Depending on the duration, food safety issues and restaurant closures loom on the horizon, and your front desk is flooded with calls and complaints. You’re issuing refunds, but even so, you can almost see your guest-service scores dropping.